What Is the Restaurant Industry?

This distinction is not always important, but the restaurant business is not necessarily considered to include locations such as kitchens that prepare and deliver food but do not serve it at the location. Beyond this stipulation, however, there is not any real standard by which different members of this industry are judged, and just about any type of restaurant, bar, or other eatery is typically a part of the industry. Even fast-food locations that are often associated with drive-through windows and “to go” orders typically provide seating and tables for eating, making them part of the industry.

The restaurant business is typically associated with or considered a part of the hospitality industry in general, and so those interested in working in this industry often learn about hospitality in general. Hospitality workplaces are locations such as hotels, restaurants, resorts, casinos and other locations where people tend to go for enjoyment and vacations. Hotels, casinos, and resorts have increasingly set themselves apart by the types of food or restaurants located on their premises, and so the importance of restaurants at these locations has increased over the years. This is why someone interested in management in the restaurant industry will typically learn about the hospitality industry in general to better understand how different forms of hospitality can be connected.

Restaurants fall under the umbrella of the hospitality industry, which is comprised of four main sectors—food and beverage, travel and tourism, lodging and recreation. Food and beverage represents the largest segment of hospitality and is a sizable industry in and of itself, as it includes just about any business related to preparing, transporting and serving food or beverage, from suppliers to distributors to restaurants and cafeterias.

The terms “food service industry,” “food and beverage industry,” and “restaurant industry” are often used interchangeably, but they do have notable distinctions, with the restaurant industry referring to a narrower scope of businesses than the two former terms. Primarily considered sit-down locations that prepare and serve food to paying customers on the premises, restaurants also include establishments such as cafes, coffee shops and delicatessens that specialize in takeout options as an alternative to dining in. Businesses within the restaurant industry are placed in the following categories based on their menu style, pricing and level of service offered:

Restaurants can be independently owned, managed as part of a chain, or franchised. A restaurant franchise is a contract between a restaurant owner (franchisor) and an entrepreneur (franchisee) where the franchisor grants the franchisee the license to use their branding and business model to own and operate a restaurant. The franchisor offers support in areas such as marketing and training. In exchange, the franchisee pays fees or royalties.

One of the biggest draws of owning a franchise is instant brand recognition. With an established brand, much of the intense legwork associated with starting a restaurant—gaining a solid customer base, developing best practices, building a good reputation—is already done. With so much time and energy saved, the franchise owner can focus on other, more profitable areas of the business.

While independent owners are responsible for everything from research to design to advertising, franchise owners are given a turnkey package, which is essentially everything that is needed to launch their business. In addition to equipment, supplies, training and marketing resources, franchisees have access to the company’s operations manual. This comprehensive text includes business goals, customer service practices, human resources planning, food preparation procedures and more. Solid franchisor support significantly increases the likelihood that a franchise owner will be successful.

Restaurants, in general, have a high rate of failure, with many folding within the first two years of being in business. Buying into a reputable franchise, however, provides franchise owners with a level of support and resources that boost the chances of sustaining a profitable business.

In simplest terms, fast casual dining is a hybrid concept that combines elements of casual dining and fast food. Restaurants in this category offer the convenience of fast food with the ambiance of sit-down dining. The emergence of this market stems from consumer demand for meals that are healthier than fast food options yet still quick and affordable.

Fast casual dining is a segment that is redefining the restaurant industry, merging features that were once exclusive to either fast food or fine dining to create a truly unique experience for customers. Some of the trademark characteristics of fast casual dining are: